Welcome to the BBSA Site, a Marketing Agency operated by the BBSA, (“we”, “us”, “our” or “BBSA” ). These Delivery and Refund Policy and Conditions, together with our Clients Terms, Terms of Use, Data Processing Law, and Privacy & Cookies Policy, (the “Terms”) govern our relationship with you.
By clicking “I Agree” you agree that:
(I) you have read, understood, and accepted these Delivery and Refund Policy and Terms and Conditions, our Clients Terms of Use, Terms of Use and Privacy & Cookies Policy, and that you agree to be legally bound by them on your own behalf and on behalf of the organization (if any) named on your account set up form;
(II) you represent and warrant that you are of legal age to enter into a binding contract and that, if you are entering this agreement on behalf of an organization, you have the right and authority to bind the organization to these Terms; and
(III) you will pay the Fees due.
If you do not accept these Terms, please do not use the BBSA Site since we will not and does not license you to use the BBSA Site or any of the services available via our Site. Please immediately cease any such use. BBSA reserves the right to make changes to these Clients Terms and Conditions, our Terms of Use and Privacy & Cookies Policy at any time.
Your continued use of the BBSA site thereafter constitutes your acceptance of the changed terms.
DELIVERY & RETURNS
BBSA only sells services that will be delivered online. By entering a contract with BBSA you agree that:
(I) you hereby confirm that you are legally able to consent to receive Services and that you are legally able to enter into a contract.
(ii) you hereby confirm and agree that all the information that you provided in or through the BBSA Platform, and the information that you will provide in or through the Platform in the future, is accurate, true, current, and complete. Furthermore, you agree that during the term of this Agreement you will make sure to maintain and update this information so it will continue to be accurate, current, and complete.
(iii) You agree, confirm, and acknowledge that you are responsible for maintaining the confidentiality of the services and material shared with you and the security information related to your account.
(iv) you agree to notify us immediately of any unauthorized use of your account or any other concern for breach of your account security.
(v) you agree, confirm and acknowledge that we will not be liable for any loss or damage that incurred as a result of someone else using your account, either with or without your consent and/or knowledge.
(vi) You agree, confirm and acknowledge that you are solely and fully liable and responsible for all activities performed. You further acknowledge and agree that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your BBSA account by any person whether authorized by you or not, and you agree to indemnify us for any such damage or loss.
(vi) You agree and confirm that your use of the BBSA Services, are for business use only and that you are not using BBSA on the behalf of any other person or organization.
(vii) you agree and commit not to interfere with or disrupt, or attempt to interfere with or disrupt, any of our systems, services, servers, networks or infrastructure, or any of the BBSA’s systems, services, servers, networks or infrastructure, including without limitation obtaining unauthorized access to the aforementioned.
(viii) you agree and commit not to make any use of the BBSA channels for the posting, sending or delivering of either of the following: (a) unsolicited email and/or advertisement or promotion of goods and services; (b) malicious software or code; (c) unlawful, harassing, privacy invading, abusive, threatening, vulgar, obscene, racist or potentially harmful content; (d) any content that infringes a third party right including intellectual property rights; (e) any content that may cause damage to a third party; (f) any content which may constitute, cause or encourage a criminal action or violate any applicable law.
(ix) You agree and commit not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation, or ethical code in relation to your use of the BBSA and your relationship with BBSA staff members, associates, and us.
(x) If you receive any file from us, whether through the website or not, you agree to check and scan this file for any virus or malicious software prior to opening or using this file.
(xi) you will indemnify us, defend us, and hold us harmless from and against any and all claims, losses, causes of action, demands, liabilities, costs, or expenses (including, but not limited to, litigation and reasonable attorneys’ fees and expenses) arising out of or relating to any of the following: (a) your access to or use of the Platform; (b) any actions made with your account whether by you or by someone else; (c) your violation of any of the provisions of this Agreement; (d) non-payment for any of the services which were provided by BBSA (e) your violation of any third party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right. This clause shall survive expiration or termination of this Agreement.
(xii) you confirm and agree to use only credit cards or other payment means (collectively “Payment Means”) which you are duly and fully authorized to use, and that all payment-related information that you provided and will provide in the future, to or through the BBSA, is accurate, current and correct and will continue to be accurate, current and correct.
(xiii) you agree to pay all fees and charges associated with your Account on a timely basis and according to the fees schedule, the terms, and the rates as published in the Platform. By providing us with your Payment Means you authorize us to bill and charge you through that Payment Means and you agree to maintain valid Payment Means information in your Account information.
If you have any concerns about a bill or a payment, please contact us immediately by sending an email to info@bbsa-marketing.com. We will evaluate your issue on a case-by-case basis and, at our discretion, take steps to resolve any issue, including but not limited to helping you find a new BBSA team, extending your marketing services at no cost to you, and issuing partial or full refunds when applicable.
(xiv) In case a refund is agreed you’ll be refunded using the payment method you used to place your order. We are not able to refund through any other payment option. We will make the refund as soon as possible, but this may take up to 3-5 working days for the payment to get to your account due to bank processes and procedures.
CANCELLATION
You have the right to cancel the service 14 days after you have signed the order. To comply with the law, we will start working on your project 14 days after the signing of the contract. If you’d prefer us to start working immediately and within the 14 days cancellation period, then you must agree to waive your cancellation rights.
We’ve made it very easy for our clients to cancel their order within the first 14 days. There is no form to fill in, simply email your request to us. You will promptly receive an email to inform you that we have acknowledged your request.
If you are within the 14 days you will get a full refund within 7 working days of canceling your purchase.
We do our best to make this experience as smooth as possible so please email us any feedback.
Update: April 8 2021
